Mr Ong’s competence and caring approach was apparent at my initial consultation. He explained in the detail the cause of my condition and his proposed corrective procedure. All this is terms that I could understand and in an unhurried and attentive manner. The procedure was successful and with Mr Ong’s considerate manner, I was totally reassured and at ease. The care that I experienced at the Nuffield was totally reflective of the treatment provided by Mr Ong. A close friend and former patient of Mr Ong recommended his and I would now fully endorse the views of that friend.