The entire experience from making first contact with Mr Ong and the Spire Cambridge Lea Hospital to my discharge of all treatment has been superlative. I felt supported, listened to, understood and to have been treated with care, diligence and professionalism throughout. Nothing has been too much trouble and I would like to thank all involved. Particular thanks to Mr Ong and Julie for your help and cheerfulness and ‘can do’ attitude in all your dealings with me and your overall care and concern. Thank you!